One of my user experiencing issues with opening hyperlinks from PDF document. the hyperlinks are working in word and excel documents but when converted to PDF then the hyperlinks are displayed but not clickable.
You can covert the word or excel document to PDF including embedded links by doing the following steps,
- Go to File→Save As and choose the destination where you want to save your file. Name your file.
- Under File Name, you’ll see a drop down menu labelled Save as Type, select PDF.
- Under PDF Options (near the bottom), unselect ISO 19005-1 Compliant (PDF/A). Forcing compliance is what disables hyperlinks. By unchecking the box, your links will become clickable. Click Okay.
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